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Citizen Information System

Consultation of the organisation chart of the Generalitat of Catalonia by different routes (bodies, ministers, functions, town, addresses…), as well as information on other public administration bodies

Institutional information on regulations, competencies, procedures, permits, prices, claims, subsidies, grants, benefits, loans, tenders, awards, courses and assorted activities.

Acronyms and initials of the Generalitat of Catalonia


Consultation of the addresses, telephone numbers and working hours of the various document registry offices belonging to or outsourced by the Generalitat of Catalonia.

Mailboxes for requesting information, making complaints or suggesting improvements in the various “InfoCat” services: 012 telephone number, SAC (Citizen Care Services), electronic mailboxes, GENCAT, publications and information points.