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How to contact the Generalitat of Catalonia

The Autonomous Government of Catalonia provides different channels for citizen communication to ask for information, send suggestions or opinions and make complaints.


012 Citizen Service and specialised information by phone: women's, children's care ...



Within Catalonia: 012
Outside Catalonia: 902 400 012
From abroad: 00 34 902 400 012

By e-mail


  • Contact us
    Ask for information, send us your suggestions and opinions, or make complaints ....
  • Government E-mail addresses
    E-mail addresses to communicate with the President and Councillors of the Generalitat.

In person


Citizen Information Offices, territorial services and Register Offices for presenting and collecting documents.
Inform citizens and organisations about the services and the organisation of the Autonomous Government of Catalonia.

Representing the Ministries of the Autonomous Government of Catalonia in the territory.
Providing a control system and guarantee for documents presented to the Autonomous Government of Catalonia or sent to other bodies or persons.